Rreturns & Exchanges - Invader Zim shop - https://www.cartoonteesale.com

ATTENTION EARTHLING CUSTOMERS! Your satisfaction is more important than Zim’s mission to conquer Earth! If your invasion gear doesn’t meet expectations, our Returns & Exchanges protocol will activate faster than GIR can say “TACOS!”

MISSION PARAMETERS

You have 15 Earth days from delivery date to initiate returns or exchanges for qualified items. Your planetary gear must be in original condition: unworn, unwashed, with all tags attached, and in original packaging.

ALERT: NON-RETURNABLE ITEMS

Through analysis of our inventory, the following items cannot be returned due to their specialized nature:

Beauty Products (for planetary hygiene safety)
Blind Bags (the mystery cannot be un-solved!)
Earrings (for health and safety reasons)
Personalized or Custom Items
Items marked as “Final Sale”

RETURN & EXCHANGE PROCEDURE

STEP 1: INITIATE REQUEST

Transmit a return/exchange request to our customer service drones within 15 days of delivery. Use the template below or contact us directly at [email protected].

STEP 2: RECEIVE AUTHORIZATION

Our command center will respond within 2 Earth days with a Return Authorization Number and shipping instructions. DO NOT SEND ITEMS WITHOUT AUTHORIZATION – they may get lost in space!

STEP 3: PACKAGE AND SHIP

Include the original packing slip with your Return Authorization Number clearly written. Ship to our planetary headquarters:

Invader Zim Shop
Returns Department
925 Rainy Day Drive
Boston, US 02110

STEP 4: PROCESSING

Once received, our Irken efficiency systems will process your return within 3-5 business days. You’ll receive a transmission confirming completion.

FINANCIAL REIMBURSEMENT PROTOCOL

REFUND TIMELINE

Credit Card Payments: 5-10 business days after processing
PayPal Payments: 3-5 business days after processing

Note: Original shipping costs are non-refundable. Return shipping costs are the responsibility of the Earthling customer, unless the item arrived defective or incorrect.

EXCHANGES

Prefer different invasion gear? Exchanges are processed once we receive your return. If the exchange item costs more, you’ll be charged the difference. If it costs less, you’ll receive a refund for the difference.

RETURN REQUEST TRANSMISSION TEMPLATE

Subject: Return/Exchange Request – Order #[Your Order Number]
To: Irken Customer Service Drones
From: [Your Earthling Name]
Order Date: [Date] Order Number: [Number] Items for Return/Exchange: [List items with quantities] Reason: [Defective/Wrong Size/Change Mind/etc.] Preferred Resolution: [Refund/Exchange for (specific item)]
Contact Information:
Email: [Your email] Planetary Coordinates: [Your address]

DEFECTIVE OR INCORRECT ITEMS

If your invasion gear arrived damaged or incorrect, contact us immediately! We’ll provide a prepaid shipping label and expedite your replacement faster than the Tallest can say “DOOM!”